STORE POLICIES & FAQ
We founded AfricDesign with one goal in mind: giving our customers a fair, rewarding and enjoyable shopping experience. We conduct business according to the same values, knowing that better service equals loyal customers. Our store policies are detailed below, please have a look and contact us if you want to learn more!
SHIPPING POLICY
How It Works
Our stock is located in Brussels, Belgium. We ship to all countries within the continental European Union. Depending on the item and the destination, some products may be eligible for free shipping.
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For large items, transport and additional insurance, it is best to contact us first via sales@africdesign.eu
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For Belgium, free shipping on orders above 50 €
For Luxemburg, Netherlands, France, Germany, free shipping on orders above 80 €
Other European countries, free shipping on orders above 120 €
Shoulder mounts are excluded from the free shipping policy.
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On standard items, the following rates apply.
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Country | Shipping Cost (EUR) | Standard Carrier | Expected Delivery |
|---|---|---|---|
Malta | 20 | DPD | 5-10 business days |
Ireland | 20 | EcoParcel | 4-8 business days |
Croatia | 15 | DPD | 4-8 business days |
Bulgaria | 20 | DPD | 4-8 business days |
Slovakia | 20 | DPD | 4-8 business days |
Cyprus | 20 | DPD | 5-10 business days |
Hungary | 20 | DPD | 4-8 business days |
Romania | 20 | DPD | 4-8 business days |
Luxemburg | 11 | DPD | 3-5 business days |
Denmark | 15 | DPD | 3-5 business days |
Sweden | 20 | DPD | 4-10 business days |
Czech Republic | 15 | DPD | 3-5 business days |
Greece | 15 | DPD | 5-10 business days |
Portugal | 15 | DPD | 5-10 business days |
Spain | 15 | DPD | 5-10 business days |
Italy | 20 | DPD | 4-8 business days |
Lithuania | 15 | DPD | 4-8 business days |
Latvia | 15 | DPD | 5-10 business days |
Estonia | 15 | DPD | 5-10 business days |
Poland | 15 | DPD | 3-5 business days |
Austria | 15 | DPD | 3-5 business days |
Germany | 15 | DPD | 3-5 business days |
Netherlands | 15 | DPD | 3-5 business days |
France | 15 | DPD | 3-5 business days |
Belgium | 5 | B-Post | 1-5 business days |
RETURNS AND REFUNDS
How It Works
As one of the core tennets of our company is to have a sustainable and limited carbon footprint, we do not want to encourage returns for trivial reasons. Damaged items will of course be replaced. Please contact sales@africdesign.eu for options.
PRIVACY POLICY
Trust Us with Your Information
You can find our full privacy policy here: